1. Overview
OpenBiz.co.nz (“we”, “our”, or “us”) is committed to protecting your personal privacy. This Privacy Policy explains how we collect, use, store, and protect personal information obtained through this Platform. This policy complies with the New Zealand Privacy Act 2020.
2. Information We Collect
2.1 Information You Provide
- Account information: Name, email address, phone number, password (stored encrypted).
- Profile information: Avatar, biography, location preferences.
- Business information: Business details, financial data, location, and other information you provide when creating a listing.
- Transaction information: Payment records when using paid services (excluding full card numbers).
- Usage data: Browsing history, search records, IP address, device information, cookie data.
- Communication data: Messages, comments, and feedback sent through the Platform.
2.2 Third-Party Login
When you sign in using Google, Facebook, or Apple, we receive your basic profile information (such as name and email address) from those platforms. We do not receive your passwords for those services.
3. How We Use Your Information
We use your information for the following purposes:
- Providing, maintaining, and improving Platform services.
- Processing transactions and providing customer support.
- Sending service notifications and updates (e.g., listing status changes, new comment alerts).
- AI valuation services: Using your provided business information to generate valuation reports.
- Platform security: Detecting and preventing fraud and abuse.
- Data analytics: Improving user experience and Platform features (using anonymised data).
- Complying with legal obligations.
4. Information Sharing
We do not sell your personal information. We share your information only in the following circumstances:
- With your consent: After obtaining your explicit consent.
- Service providers: With third-party service providers who assist in Platform operations (e.g., Stripe for payment processing, cloud hosting providers). These providers are contractually bound to use data only for providing services to us.
- Legal requirements: When required by law, regulation, or government authority.
- Platform interactions: Your publicly posted listings, comments, and profile information are visible to other Platform users.
5. Data Storage and Security
- Your data is stored on servers located in secure data centres.
- We employ industry-standard security measures, including SSL/TLS encrypted transmission, password hashing, and access controls.
- While we make every effort to protect data security, we cannot guarantee that internet transmission is 100% secure.
- When your personal data is no longer required, it will be securely deleted or anonymised.
6. Cookie Policy
This Platform uses cookies and similar technologies to:
- Maintain your login session.
- Remember your language and other preference settings.
- Analyse Platform usage to improve our services.
- Provide personalised experiences.
You can manage your cookie preferences through your browser settings. However, disabling certain cookies may affect Platform functionality.
7. Your Rights
Under the New Zealand Privacy Act 2020, you have the following rights:
- Right of access: Request a copy of the personal information we hold about you.
- Right of correction: Request correction of inaccurate personal information.
- Right of deletion: Request deletion of your personal information (subject to certain limitations).
- Right to complain: If you believe we have breached the Privacy Act, you may lodge a complaint with the Office of the Privacy Commissioner.
To exercise any of these rights, please contact us using the details below.
8. Children's Privacy
This Platform is not intended for individuals under the age of 18. We do not knowingly collect personal information from minors. If we discover we have collected information from a minor, it will be promptly deleted.
9. Third-Party Links
This Platform may contain links to third-party websites. We are not responsible for the privacy practices of those websites. We recommend reviewing their privacy policies before providing personal information.
10. Changes to This Policy
We may update this Privacy Policy from time to time. Material changes will be communicated through Platform notifications or email. Continued use of the Platform constitutes acceptance of the updated policy.
11. Contact Us
For questions or requests regarding this Privacy Policy, please contact us:
- Email: privacy@openbiz.co.nz
- Location: Auckland, New Zealand
For privacy complaints: Office of the Privacy Commissioner, New Zealand
